Confidentiality and security are paramount values ​​for Rental Ninja, S.L. and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information. Then, we provide you with all the necessary information about our Privacy Policy in relation to the Personal Data we collect from you, explaining:


C/ Sant Pere mes Alt, 66, Local 1, 08003-Barcelona-Spain

Hereinafter "Rental Ninja", "We" or the "Responsible for the Treatment".

This privacy policy covers all data collected and used by us through the website www.rental and trough the Platform (hereinafter, the Web, the App or Rental Ninja, indistinctly).


Personal Data refers to any information or data that can identify you directly or indirectly. The Personal Data includes information such as the name, surname, e-mail address or postal address, amongst others. It could also include unique numeric identifiers such as the IP address of your computer, as well as the information we obtain through cookies.

This privacy policy covers all personal data collected and used by Rental Ninja.

Hereby, the user (you) guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. Any loss or damage caused to the Website, to the Data Controller or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. If a customer were to provide false, incorrect or incomplete data, or if Rental Ninja had reasons to believe that they are false, inaccurate or incomplete, it has the right to deny the customer access and present or future use of the web site or of any of its contents or services.

We may gather or receive your data through our website, the App, forms or social network websites, amongst others. In some cases, you provide us with your Personal Data directly (for example, when you contact us or you register at Rental Ninja), or in other cases we collect them (for example, using cookies to understand how you use our website).

3. PURPOSES, LEGITIMACY AND STORAGE DURATION for the processing of the data sent through:


When you register on Rental Ninja, you will need to introduce your full name, e-mail address, and password. The password shall remain strictly confidential. You undertake not to share the data relating to your account or make them accessible to third parties. You are personally responsible for the use of said data by third parties, including any information or statements made on the Platform, as well as any other action using the account on the Platform.

You guarantee that the data relating to your identity provided through the forms available on our website and/or App are accurate, correct and truthful. Furthermore, you undertake to keep your data updated. In the event that you provide any inaccurate, incorrect or untruthful data or, if Rental Ninja considers that there are reasonable grounds to doubt the truth or accuracy of the same, Rental Ninja may deny you any and all current or future access and use of the Platform, including contents and/or services.


It includes the data of the card with which the payment of the service is made: full name of the holder of the card, numbering of the credit or debit card, expiration date of the credit or debit card and CCV.


You have an internal instant messaging system to communicate directly with us. In these cases, you will be free to communicate any type of information, including personal data.


Obligation to provide us with your personal data and consequences of not doing so.

The submission of personal data requires a minimum age of 18 years old and, where applicable, sufficient legal capacity to sign contracts.

The personal data requested is necessary in order to manage your requests and/or provide you with the services that you may contract, whereby if you do not give this to us, we will not be able to correctly attend to you or provide you with the service you have requested.


The Personal Data we collect from you may be treated by the Responsible of the treatment, on the legal basis of the legitimate interest of the company, and/ or to fulfill administrative purposes.

Your personal data may be communicated to:

We will ensure that all communication of your personal information that we carry out ourselves or through third parties to whom your personal data is shared complies with all laws applicable to us.

Throughout the application, Users may find several boxes where they can include information to which user of the Team will have access. In this sense, it is important to inform you that you must not include information that contains personal data of a third party.


If you as an Agency or Client use the services of Rental Ninja, you undertake to publish on your platform/website a privacy policy for your clients (guests), in accordance with the applicable regulations. In addition, you agree to obtain the consent of your customers (guests) for the use and access of their personal data by Rental Ninja and third parties.

In cases where Rental Ninja acts as a Data Processor, it will store on behalf of the Agency or Data Controller the contact details of its guests, that is: phone number, email and name, as well as a scanned copy of their passport or corresponding identity document, necessary for the execution of the contracted service, as well as for legal imperative and public safety.

Rental Ninja, on behalf of the Data Controller (Agency), will store the personal data of guests in order to use them for the proper provision of the entrusted services.

Rental Ninja does not use the personal information collected from guests for independent marketing purposes. Rental Ninja also does not sell, disclose, share, rent or provide personal information of guests to third parties, despite legal obligations.

The personal data processed by Rental Ninja will be retained for as long as the business relationship with the Agency is maintained and, once it is terminated, during the periods of conservation and prescription of responsibilities provided by law.

In any case, Rental Ninja and the Agency will regulate the processing and access to personal data of guests through a Data Processor Agreement.

In this regard, Rental Ninja shall:


Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously.

Likewise, you can exercise the following rights:

Where and how to request your Rights: Through written document addressed to the Responsible of the treatment sent to its postal address or email address (given in Section 1), writing “Personal Data” in the subject line, and specifying the right wished to be exercised and with respect to which specific personal data.

In the event of disagreements with the company in relation to the processing of your data, you may submit a claim with the Spanish Data Protection Agency (


With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied of your alteration, loss and unauthorized access or treatments.


If you have any questions or concerns about the way we treat and use your personal information or wish to exercise any of the rights described above, please contact

Publication date: 3rd of June 2021